England – Suffolk, Needham Market start: Available for collection on day 1 of your tour.
England – hotel-based start in Suffolk or Norfolk: Delivered after breakfast on day 2 of your tour.
We will adjust your bike as necessary as well as being on hand to answer any questions you may have about any aspect of your holiday.

Most European destinations: There is generally a welcome meeting on the first evening or early on day 2 of your tour where your bikes can be adjusted and questions can be answered. If your travel arrangements prevent you from making the meeting it may not be possible for the bikes and information packs to be handed over personally (they may simply be left at the hotel for you). If the personal touch is really important for you, please check with us for details of welcome meetings before confirming your travel arrangements.

In some areas of France (Loire, Dordogne & Canal du Midi), the bikes will usually be adjusted in advance based upon your heights and left for you at the hotel. Should there be any problems with a bike then a ‘call out’ would be made.